What role does artificial intelligence (AI) play in the recruitment process? Does AI will fully replace human position or will they work together side by side?
The use of AI in industries around the world is no longer a dream. Many industries, including the recruitment industry, have transformed, thanks to AI.
The question remains, what is exactly the kind of thing that AI will do in the recruitment process? One thing for sure, AI will not replace human, at least not completely. They will be responsible mostly for the tedious, repetitive, and mundane task, and not something that requires complex human intelligence.
Here is the role that AI will play in the recruitment industry:
Natural Language Processing (NLP) able to give insight to the candidate personality. How? By analyzing the candidate communication style, which is a key indicator of an individual character.
AI will use NLP in the recruitment process to analyze both the candidate speech and writing skill, and decide whether the candidate is the perfect one or not.
AI in the form of chatbot could provide a similar result. Chatbot in the company’s career site will help the candidate during the application process. It will ask questions to fill the gap in the candidate's resume, clarify vague information, and everything else to find out whether the candidate has the desired skill or not.
Neuroscience games have the ability to detect soft skill that is not easy to uncover using the traditional recruitment test. For example, it can uncover the candidate willingness to take a risk, how well the candidate will make use of the available source, the way they create their strategy, and so on.
AI will use neuroscience games to test the candidate, analyze the result, and turn over the result as part of the candidate profile.
If there is one thing that AI really good at is data. AI is capable of collecting data about candidates from different sources, including social media.
Take an example of TalentMind, AI-driven recruitment software. It has the capability to analyze the candidate's social media to find out more about the candidate, for example, where he lives, hobby, professional relationship, professional achievement, and all kind of data that was needed to fill the blank in the resume.
With more data in hand, the recruiter will be able to connect with the candidates in the human and emotional level that will build a strong relationship between both parties.
The recruiter that only uses a single EVP when talking to their candidate will have a problem to recruit a worker. Why? Because they don't address the specific need of each candidate.
AI can help with that. AI can draw specific and tailored message for each of the candidates. For example, an AI assistant will suggest the recruiter talk to candidates with children about the insurance and childcare benefits that the company have. In the other hand, if the recruiter talks with a candidate who are living a healthy lifestyle, AI assistant will suggest discussing more about sport and exercise facility in the office and healthcare insurance.
It is obvious, some of the recruiter's role will be taken over by AI, but mostly it will replace the time consuming and tedious task. The human recruiter will deal with more fulfilling roles. For whatever role that AI play in the recruitment industry in the future, recruiters need to prepare themselves from now on, not just to adapt with the changes, but also to become the leader in this industry.
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